TERMS AND CONDITION
1. Used Terms
2. Payment’s Notes
- + TT 100% in advance, TT 30% deposit / 70% after receiving fax / copy of Bill.
- + LC at sight.
3. The Seller’s Responsibilities
- - Provide the items as per the correct contract.
- - Export Licence and procedures.
- - Transportation Contract, Insurrance Contract.
- - Delivery, consider risk
- - Divide expenses, shipment Advice
- - Delivery documents
- - Check packing, shipping marks.
- - Support information and involved expenses.
4. The Export Experience
- - Be master of expected requests from the customers, make concerned persons who understand the requests clearly.
- - Let sales executives negotiate with the customers to recognize risk implicitly which is able to affect to quality, all measures of prevention for assuring the customers’ requests.
- - The matters are united by documents after signing contract.
- - Do propriately straight first time.
- - Control the process of orders execution.
- - When happening problems beyond of the control: Check and solve problems.
- - Identify the unsuitable products: Classify and repair immediately.
- - Inform the customers about the happened problems beyond of the control.
- - When the customers claim about quality, delivery or any problems. Request the customers to provide pictures, proofs of the problems and then, we will improve them for next time.
- - Solve the compensation requests: BE calm and analyze the problems that the customers complained. Find solutions promtly and fewest costs are accepted by customers.
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